Information we gather falls into two broad categories:

  • Contact details for the applicants and users of our systems
  • Operational details about the organisations for which we are engaged to create Carbon Neutral reports for

We do NOT ask for or store any personal information which is not related to your role as a representative for the organisation you are procuring our services for

How we collect your data

Our company and its related businesses collect information

  • from the use of its web sites
  • from application forms
  • from third parties
  • where legally required to do so
 

We may combine information with that available from third parties or public sources.

You may not purchase or use our services anonymously, you must provide correct and accurate contact details.

Security and international data transfers

Our systems are architected using best practice methods for security and privacy. Sensitive data is stored on systems managed by us or by 3rd party providers on our behalf. Some of these providers may operate their services using servers located in the United States of America. We take reasonable steps to protect your information from misuse, loss, and from unauthorised access.

How we use your data

We use private information to

  • Identify you for permission to access our services
  • Provide you with invoices
  • Gain an understanding of your needs in relation to our service and potential services
  • Contact you where necessary in relation to your use of our services
  • Test and develop our services and systems
  • Research purposes


We may use Cookies to identify you to our web servers. This information can then be used to customise the web site or set preferences for you.

How we may share your data

We may share your details with

  • 3rd parties and partners we have engaged to assist with providing business or IT services.
  • regulators, law enforcement bodies, government agencies, courts or other third parties where it necessary to comply with applicable laws or regulations
Retention

We will retain your personal data until you specifically requst us to delete it or we deem it no longer necessary to keep it.

Your Rights

You can request specific details of information we have about you or copies of the actual information by emailing: management@countingcarbon.com.au

 

We will reply to you within 5 business days.

If you have reason to believe that we or one of our partners or sub-contractors has breached this policy, please submit your notice to management@countingcarbon.com.au

We will reply to you within 5 business days.